What is your return policy?

What is your return policy?

If you decide you no longer want the item you ordered it can be returned in like-new condition for an item refund within 90 days of purchase.  Please email us at: Information@smartrecovery.org to request a MERCHANDISE RETURN FORM.  Once the item is received in our fulfillment center with the return form a refund will be issued, minus the restocking fees, to the original payment method.  To speed up the return process please use a shipping method that provides you with a tracking number.  Send that tracking number toInformation@smartrecovery.org letting us know the order is being returned. 

RESTOCKING FEE:  Effective January 1, 2019 our fulfillment center will begin charging a Restocking Fee on any returned order.  The Restocking fee is $1.50 PER ITEM which will be deducted from the amount of your refund.